Hail Score - Online Hail Adjuster Training

How to Write Hail Claims & Work Cat Drive Ins | taught by Chris Stanley
Enroll for free
Mike Boucher

HAIL YEAH

LOVE THIS COURSE. ESPECIALLY THE ABILITY TO REVIEW SECTIONS WHEN EVER I NEED TO, AND AT MY SCHEDULE. EXCELLENT!!

Otis Copeland

Hail Score Great Training

Hail Score is a great course I found it to be very detail specific and stands head and shoulders above the other training that I have received in this industry. I would absolutely recommend this course to anyone who's interested in establishing a...

Mike Johnson

If you're considering or committed to entering the world of auto adjusting/appraisal

If you're considering or committed to entering the world of auto adjusting/appraisal or paintless dent repair adjusting, I would recommend this program. Chris Stanley, the writer/facilitator is a seasoned appraiser/auto repair expert who presents ...

Mike Boucher

LOVE THIS COURSE. ESPECIALLY THE ABILITY TO REVIEW SECTIONS WHEN EVER I NEED TO, AND AT MY SCHEDULE. EXCELLENT!!

Otis Copeland

Hail Score is a great course I found it to be very detail specific and stands head and shoulders above the other training that I have received in this industry. I would absolutely recommend this course to anyone who's interested in establishing a...

Mike Johnson

If you're considering or committed to entering the world of auto adjusting/appraisal or paintless dent repair adjusting, I would recommend this program. Chris Stanley, the writer/facilitator is a seasoned appraiser/auto repair expert who presents ...

John Snipe

This course was very well organized and simple. The outline is exact and straightforward to the point. I loved every second and the extras really keep me glued to the interest. After completing this training course, I really feel that I am ready t...

Ben Ward

Kristen Hargroder

This course is an excellent training tool for both "newbies" and veterans. As a 9+ year veteran, I found it to be concise and to the point without clouding the issues with irrelevant information. It covered the necessary information in a precise...

Chris Stanley
Chris Stanley
Founder of IA Path

About the Instructor

Chris has 9 years of experience as an independent adjuster and appraiser.

Starting as a daily auto damage appraiser he has been a dispatcher, file reviewer,and state manager for a nationwide appraisal company,

In catastrophe adjusting Chris worked as a Cat Line adjuster, project manager, and national operations manager.

Now with a heart for adjuster placement and training Chris Stanley founded the IA Path.

Chris continues to work as a catastrophe and daily adjuster.

This is for the learning videos and self paced course ONLY. There are currently no certifications being offered for Hail Adjusting. If you are wanting a certification for hail please contact Chris@IAPath.com



This course is designed to prepare you for catastrophic hail deployments.

IA Path's focus is customer service paired with practical application.



  1. The Decision: It’s important to understand what being a catastrophic adjuster is like, the good and the bad, before making a decision on whether to become a “cat adjuster.” Module 1 covers the good, the bad, and the ugly so you can make an educated decision.
  2. The Call: Getting deployed and receiving the call to go to work is exciting and overwhelming! In Module 2 we cover what you should have prepared before you ever receive the call, what information to get during the call, and what you do after the call.
  3. The Set-Up: Understanding the relationships and the set-up of a catastrophe is important. You need to understand the people and organization involved. Module 3 walks you through the relational aspect and what your role and part to play is on a “cat storm.”
  4. The (Cat) Line: The cat line is where adjusters and appraisers inspect owner’s vehicle for damage, but how is this viewed through the eyes of an owner? Understanding what the owner is possibly thinking, feeling, and going through will give you the ability to empathize with the owner and deliver outstanding customer service. Module 4 covers the process from the eyes of the insured.
  5. The Introduction: Making a great first impression is essential. Here in module 5 we walk you through the keys to a proper introduction and how to let the owner feel like you are listening to them and how to find out important information for you as an adjuster.
  6. The Inspection: Inspecting a hail damaged vehicle is very different from inspecting a collision vehicle. Module 6 gives you processes for taking photos, seeing the damage, and for documenting the damage to help you capture all the damage that is present.
  7. The Estimate: Module 7 covers how to input a hail damage scope sheet into CCC One.
  8. The Review: Reviewing a hail damage estimate with an owner is a challenge. Module 8 walks you through how to review in plain english. We also cover tips on how to help the owner feel comfortable scheduling their repairs at the shop.


Scripts of how to talk with customers, how to input estimates into CCC One, and how to scope hail damage, is included.

Course Contents

43 Videos
2 Multimedia
17 Texts
2 PDFs
2 Downloads
10.0 hrs

Course Curriculum

Welcome to Hail Score
29:50
03 The Set Up
30:37
08 The Review
17:06
Knowledge Test