Learn How to Work at a Shop
This course teaches you the workflow and steps of a body shop
Course curriculum
-
1
1. Introduction
-
1.1 Welcome to the Course!
-
1.2 Meet Your Instructor
-
1.3 Why Become a Body Shop Estimator
-
1.4 Types of Body Shops
-
1.5 People at the Body Shop
-
-
2
2. First Contact
-
2.1 Intro to the Call
-
2.2 Finding Out the Story
-
2.3 Self Pay vs Insurance
-
2.4 Hard Quotes
-
2.5 Setting Appointment for Estimate
-
-
3
3. Initial Estimate
-
3.1 Important Terms
-
3.2 The Customer Arrives
-
3.3 Initial Inspection
-
3.4 Writing the Estimate
-
3.5 Scheduling the Repair
-
-
4
4. Drop Off & Supplement
-
4.1 The Drop Off
-
4.2 Marking Up the Car
-
4.3 Teardown
-
4.4 Matching Estimates
-
4.5 Supplements
-
4.6 Ordering Parts
-
4.7 Checking in the Parts
-
-
5
5. Repair Process
-
5.1 Repair Process
-
5.2 Refinish Process
-
5.3 FYI - Aluminum vs Steel
-
5.4 Repair Example - Replacement Quarter Panel
-
5.5 Refinish Example - Prep for Paint & Blend Example
-
-
6
6. Returning the Vehicle
-
6.1 Detailing the Car
-
6.2 Final Responsibilities
-
6.3 Pick Up
-
6.4 FYI - Fleet Accounts
-
6.5 Final Thoughts
-